8777b Privacy Policy

Section 01

Introduction

8777b is Bangladesh's premier online casino and sports betting platform, offering players a secure, fair, and enjoyable gaming environment accessible at https://8777b.io. As part of delivering our services to players across Bangladesh — including cities such as Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and Barisal — we process certain personal information about you.

We understand that privacy is important to you. This Policy has been written in plain English so that you can clearly understand what data we hold, why we hold it, who we may share it with, and the rights you have in relation to that data. We are committed to handling your information responsibly, lawfully, and in a manner consistent with your reasonable expectations as a player on the 8777b platform.

This Policy applies to all personal data collected through the 8777b website, mobile-optimised site, any associated applications, and all communications between you and the 8777b support team. It should be read alongside our Terms & Conditions and our Responsible Gaming page, both of which form part of the overall agreement between you and 8777b.

Section 02

Who We Are

The data controller responsible for your personal information is 8777b, operating the platform accessible at https://8777b.io under the 8777b brand. For the purposes of this Policy, "8777b", "we", "us", and "our" refer to the operator of the 8777b platform.

If you have any questions about this Policy, or wish to exercise any of your data rights described in Section 10, please contact our Data Support team at the email address listed in Section 14 of this document. All enquiries are handled in English and will receive a response within 30 calendar days, operating on Bangladesh Standard Time (BST, UTC+6).

Section 03

Personal Data We Collect

The categories of personal data we collect from you will depend on how you interact with the 8777b platform. The table below provides an overview of the main data types, the contexts in which they are collected, and the primary purpose for which they are used.

3.1 Data You Provide Directly

The majority of personal data we hold is information you voluntarily provide when you register your 8777b account, complete our identity verification process, make a deposit or withdrawal, contact our support team, or participate in a promotion or survey.

3.2 Data Collected Automatically

When you access the 8777b platform, certain technical data is collected automatically through standard web technologies, including cookies, log files, and session tracking. This includes your IP address, device identifiers, browser settings, and session timestamps. This data helps us maintain platform security, detect suspicious activity, and improve the overall player experience. For further detail, see Section 7 (Cookies & Tracking Technologies) below.

3.3 Data from Third Parties

In limited circumstances, 8777b may receive personal data about you from third-party sources — for example, identity verification results from KYC service providers, fraud risk signals from payment processors, or publicly available information used to verify your identity. Any third-party data is handled in accordance with this Policy.

Section 04

How We Use Your Personal Data

8777b uses your personal data only for the purposes described in this Policy. The following list covers the primary ways in which your data is used:

• Account creation and management: To register your 8777b account, verify your identity and age, and manage your account settings and preferences.
• Service delivery: To provide access to casino games, live dealer tables, sports betting markets (including BPL cricket, T20 fixtures, and football), crash games such as Aviator, and all other features of the 8777b platform.
• Payment processing: To process deposits made via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, or City Bank, and to process withdrawal requests back to your registered payment method.
• Identity and age verification (KYC): To comply with our obligations to verify that all players are aged 21 or above and that account details are accurate and authentic.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account takeovers, money laundering, collusion, and other prohibited conduct described in our Terms & Conditions.
• Responsible gaming monitoring: To monitor gaming patterns for signs of problem gambling behaviour and to facilitate the use of deposit limits, cooling-off periods, session reminders, and self-exclusion tools.
• Customer support: To respond to your queries, complaints, and requests via email or live chat, and to maintain records of support interactions for quality assurance and dispute resolution purposes.
• Legal and regulatory compliance: To meet our obligations under applicable law, including record-keeping requirements, responding to lawful requests from law enforcement or regulatory authorities, and maintaining audit trails.
• Personalised promotions (with consent): Where you have opted in to receive marketing communications, to send you relevant promotional offers, bonus notifications, seasonal promotions (such as Eid, BPL season, and Pohela Boishakh offers), and platform updates. You may withdraw this consent at any time.
• Platform improvement: To analyse aggregate, anonymised usage data to improve the functionality, performance, and content of the 8777b platform.

We do not use your personal data for any purpose that is incompatible with the purposes listed above. Where we wish to use your data for a new or different purpose, we will notify you and, where required, seek your consent before proceeding.

Section 05

Legal Basis for Processing

Every instance of data processing carried out by 8777b rests on at least one of the following lawful bases:

• Contractual necessity: Processing required to perform the contract between you and 8777b — including account management, game delivery, payment processing, and customer support.
• Legal obligation: Processing required to comply with applicable law — including identity verification (KYC), anti-money laundering checks, record retention, and responding to lawful authority requests.
• Legitimate interests: Processing carried out in pursuit of 8777b's legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and aggregate analytics — provided that such interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing carried out on the basis of your freely given, specific, and informed consent — primarily for optional marketing communications. You may withdraw consent at any time by contacting support or updating your account notification preferences.

Section 06

Sharing Your Personal Data

8777b does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:

6.1 Payment Service Providers

To process deposits and withdrawals, we share the minimum necessary payment-related data with our payment partners — including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank. These providers operate under their own privacy policies and are contractually required to handle your data securely and only for the purpose of facilitating the relevant transaction.

6.2 Identity Verification Providers

To meet our Know Your Customer (KYC) obligations and to verify the age and identity of players aged 21 and above, we may share identity documents and personal details with authorised third-party identity verification services. These providers process your data solely for the purpose of carrying out the verification check and are contractually prohibited from using it for any other purpose.

6.3 Game Content Providers

The 8777b platform hosts games developed and operated by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. In the course of delivering their games to you, these providers may receive technical session data (such as your session token, device type, and in-game transaction records) that is necessary to run the game client. Game providers do not receive your full profile or payment details.

6.4 Fraud Prevention & Security Services

We work with specialist fraud detection and cybersecurity providers to protect the 8777b platform and its players. These partners may process technical data such as IP addresses, device fingerprints, and transaction patterns solely for the purpose of detecting and preventing fraud, account takeovers, and other security threats.

6.5 Legal & Regulatory Authorities

8777b may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, by court order, or where disclosure is necessary to protect the safety, rights, or property of 8777b or its players. We will always endeavour to notify you of such disclosure where we are legally permitted to do so.

6.6 Business Transfers

In the event that 8777b or its operating entity undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, you will be notified in advance, and the acquiring entity will be required to honour the terms of this Privacy Policy.

Section 07

Cookies & Tracking Technologies

The 8777b platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalised experience. A cookie is a small text file placed on your device when you visit a website. The cookies used by 8777b fall into the following categories:

7.1 Strictly Necessary Cookies

These cookies are essential for the platform to function correctly. They maintain your login session, remember your account settings, and ensure that the platform loads correctly on your device. You cannot opt out of strictly necessary cookies while using the platform.

7.2 Performance & Analytics Cookies

These cookies collect anonymised data about how players interact with the 8777b platform — such as which pages are visited most frequently and how long sessions last. This information is used in aggregate form to improve the platform and identify technical issues. Individual players are not identified through analytics data.

7.3 Functional Cookies

These cookies remember your preferences — such as your preferred language, display settings, or recently played games — so that you do not need to re-enter them each time you visit the platform.

7.4 Fraud Detection & Security Cookies

These cookies are used in conjunction with our fraud detection systems to identify suspicious session behaviour, unusual login patterns, and potential account compromise attempts. They form part of our security infrastructure and help protect your account.

7.5 Managing Your Cookie Preferences

With the exception of strictly necessary cookies, you may manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that blocking certain types of cookies may affect the functionality and performance of the 8777b platform. Detailed instructions for managing cookies are available in the help documentation of your specific browser.

Section 08

Data Security

8777b takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the 8777b servers.
• One-way password hashing — your account password is never stored in a recoverable plain-text format.
• PCI-DSS compliant payment processing — payment card data and mobile banking credentials are processed by certified third-party gateways and are not stored on 8777b's own servers.
• Role-based access controls — internal access to personal data is restricted to authorised personnel on a strict need-to-know basis.
• Intrusion detection and monitoring — our systems are continuously monitored for suspicious activity, unauthorised access attempts, and anomalous data access patterns.
• Regular security reviews — the 8777b platform undergoes periodic security assessments to identify and address vulnerabilities.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 8777b will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach.

Section 09

Data Retention

8777b retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your active relationship with 8777b, and for a period of five years following account closure, to satisfy regulatory record-keeping requirements and to resolve any outstanding disputes.
• Financial transaction records: Retained for a minimum of five years from the date of the transaction, in accordance with standard financial record-keeping obligations applicable to payment service operations.
• KYC and identity verification documents: Retained for a minimum of five years from the date of submission or from the date of account closure (whichever is later), as required by applicable identity verification and anti-money laundering standards.
• Support communications: Retained for a period of three years from the date of the last communication, for quality assurance and dispute resolution purposes.
• Marketing preference records: Consent and opt-out records are retained for a period of three years from the date of the relevant action, to demonstrate compliance with marketing consent obligations.
• Technical and log data: Session logs, IP records, and security-related technical data are typically retained for a period of 12 months, unless a specific investigation or legal matter requires retention for a longer period.

Once the applicable retention period has expired, personal data is securely deleted or anonymised in accordance with our internal data lifecycle procedures. Anonymised aggregate data — which cannot be used to identify any individual — may be retained indefinitely for statistical and analytical purposes.

Section 10

Your Data Rights

As a player on the 8777b platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our Data Support team at the email address provided in Section 14. We will respond to all valid requests within 30 calendar days.

10.1 Right of Access

You have the right to request a copy of the personal data that 8777b holds about you, together with information about how it is used. We will provide this information in a clear, structured, and readable format.

10.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay. You may update certain account details directly through your 8777b account settings panel; for changes to identity or verification documents, please contact our support team.

10.3 Right to Erasure

You may request that 8777b delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent and no other legal basis applies, or where the data has been unlawfully processed. Please note that this right is not absolute — we may be required to retain certain data to comply with legal obligations or to defend against legal claims, even after receiving an erasure request.

10.4 Right to Restriction of Processing

In certain circumstances — for example, where you contest the accuracy of data we hold, or where you have objected to processing and we are assessing whether our legitimate interests override yours — you have the right to request that we restrict processing of your personal data while the matter is resolved.

10.5 Right to Data Portability

Where processing is based on your consent or on the performance of a contract, and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted directly to another controller where technically feasible.

10.6 Right to Object

You have the right to object to processing of your personal data where that processing is based on our legitimate interests. You also have an unconditional right to object to the use of your personal data for direct marketing purposes at any time, without providing any reason. To opt out of marketing communications from 8777b, please update your notification preferences in your account settings or contact our support team.

10.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Section 11

Children & Minors

8777b enforces mandatory age verification as part of the account registration and KYC process. If we become aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the relevant personal data, and reverse any financial transactions to the extent possible.

If you believe that a minor has registered an account or submitted personal data on the 8777b platform, please contact our support team immediately at the email address in Section 14. We treat all such reports with the highest priority.

Section 12

International Data Transfers

The 8777b platform serves players primarily in Bangladesh. However, some of our service providers — including game content providers, payment processors, and cloud infrastructure partners — may be located in, or process data in, jurisdictions outside Bangladesh. Where personal data is transferred internationally, 8777b ensures that appropriate safeguards are in place to protect your data to at least the same standard as described in this Policy.

Such safeguards may include contractual data processing agreements with service providers, requiring them to implement security standards and data handling obligations equivalent to or exceeding those described in this Policy. Where required by applicable law, additional protective measures will be applied.

By using the 8777b platform, you acknowledge that your personal data may be transferred to and processed in countries outside Bangladesh for the purposes described in this Policy. 8777b will always take reasonable steps to ensure your data is handled securely regardless of where it is processed.

Section 13

Amendments to This Privacy Policy

8777b reserves the right to update or amend this Privacy Policy at any time. We will make every reasonable effort to notify you of material changes — including by posting a prominent notice on the 8777b platform homepage and by sending a notification to your registered account inbox where appropriate.

The "Last updated" date at the top of this Policy reflects the date on which the most recent version came into effect. We encourage you to review this Policy periodically so that you remain informed about how we handle your personal data.

Your continued use of the 8777b platform following notification of any policy change constitutes your acceptance of the revised Privacy Policy. If you do not accept any revised terms, you must discontinue use of the platform and may request account closure in accordance with the Terms & Conditions.

Section 14

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 8777b, please contact our Data Support team using the details below. All enquiries are handled in English, 24 hours a day, seven days a week, on Bangladesh Standard Time (BST, UTC+6).

Please include your registered account username and a clear description of your request when contacting us. This will help our team locate your records promptly and respond as efficiently as possible. We will acknowledge all valid data rights requests within 5 business days and will aim to resolve them fully within 30 calendar days.